TASKLITMUS TEST #002 · SEPTEMBER 22, 2026

The price survived the summary. A data restriction did not.

Test002: nine AI-generated summaries of one fictional management memo.

Our source memo included this instruction:

Customer data must not be uploaded before IT authorizes access controls.

One summary, coded P4, kept this condition:

Suggested start is September 28, contingent on approval and completed access controls.

Those statements do different jobs. The second preserves a condition for starting the pilot. It does not explicitly preserve the instruction about uploading customer data.

We read the entire P4 response before identifying that omission. The full response also says that no pilot, purchase or rollout is authorized, and that IT has not tested permissions, export or deletion procedures. That context matters: an omitted restriction is not an instruction to upload data. The finding is narrower—the specific restriction in the source was absent from this summary.

The complete source and example response are available in the evidence section below.

What we tested

We gave ChatGPT, Claude and Gemini the same synthetic management document and requested a summary of no more than 250 words. We collected three responses per product in new conversations, producing nine responses from one source—not nine independent documents. All people, organizations and business figures in the memo are fictional.

The recorded configurations differed: ChatGPT Pro, Medium, with the exact model version not visible; Claude Free, Sonnet 5, Medium, with the source converted to an attachment; and Gemini Flash, with exact version and plan unconfirmed. This is a comparison of those recorded runs, not an equivalent-settings benchmark.

What the responses retained—and what needs checking

All nine retained the fictional $1,680 pre-tax total and described the proposed 20% reduction as a target rather than an achieved saving.

Five did not explicitly retain the restriction against uploading customer data before IT approval. Some of those responses preserved broader conditions for starting the pilot, including P4. We therefore report the missing instruction without claiming that the tools authorized an upload.

Other wording deserves care. Two responses described the source's estimated 34 weekly staff-hours as time spent or observed without retaining the estimate qualifier. However, the source itself later calls that figure an “observed” baseline. That inconsistency is an alternative explanation and prevents us from assigning the ambiguity entirely to the products.

Length was another requirement to check. Under our documented counting convention, seven responses clearly exceeded 250 words; one counted as 251 and is borderline; one fell below the limit. We specified that counting convention after collection, so it should not be presented as a preregistered rule or a validated measure of quality.

A practical review before using a management summary

Compare the summary with the source in four places:

1. Approval: Does it preserve what is proposed, approved or still undecided? 2. Restrictions: Does it retain specific actions that must not happen before authorization? 3. Numbers: Are estimates, targets and observed results still distinguishable? 4. Actions: Do the owners, deadlines and verbs preserve the original obligation? Requesting information is not necessarily the same as obtaining it.

This is an operational recommendation, not a measured improvement in human performance. We did not test whether using this checklist improves decisions or saves time.

What this test cannot establish

The assessment was AI-assisted with product identities known; it was neither blind nor independently validated by a human evaluator. The evaluator belongs to a platform included in the comparison. Tasklitmus's owner confirmed four scoring rules after reviewing the disputed criteria; that does not constitute an independent human assessment of each response. Some scoring rules were clarified after collection, and defensible interpretations change small score differences. We are not publishing a winner or a product ranking.

This one synthetic document does not establish general reliability across tasks, users, languages or model versions. We did not measure a complete workflow, review effort, time savings or business outcomes.

Practical takeaway: a summary can preserve the headline numbers while omitting a specific operating restriction. Check both before relying on it.

CTA: Inspect the complete source, the nine original responses and the documented method. See the complete evidence below.

Tasklitmus — Less hype. Better evidence. Smarter decisions.

Inspect the complete evidence

All names, organizations and business figures in this test are fictional. The source and each output are preserved in full. Markdown notation in the originals is retained.

Complete source memo
# Northbridge Services — operating review
Synthetic benchmark document. All people, organizations and figures are fictional.
Document version: 1.0 | Review date: September 16, 2026

## Decision requested
Management must decide whether to authorize a four-week scheduling-system pilot at the East branch. No pilot, purchase or rollout is approved yet. A decision is requested by September 21. The suggested pilot start is September 28, conditional on authorization and completion of access controls. A November rollout is an option discussed by Sales, not a commitment.

## Current operations
East handled 240 service visits in August and West handled 160. East recorded 18 missed arrival windows; West recorded 8. The combined result is 26 missed windows out of 400 visits (6.5%). An early slide rounds the combined rate to 7%; use the underlying counts for precision. No cause has been established. Dispatch staff report that late changes and incomplete customer instructions may contribute, but there has been no causal analysis.

East dispatchers estimated spending 34 staff-hours per week on scheduling during a two-week observation. This is a team total, not time per dispatcher or per visit. West time was not measured. The operations manager hopes the new system could reduce East scheduling effort by 20%; this is a target, not an observed saving. There has been no test of the proposed system.

## Vendor proposal and corrections
The September 10 proposal lists a $900 setup charge and $480 per month for up to 12 named users. On September 14 the vendor clarified that training costs another $300 and is not included in setup. All figures exclude taxes. There is no signed order or agreement, and cancellation terms have not been provided. An older internal note says training is included; the later written vendor clarification supersedes it.

Finance has provisionally reserved $2,000 for a possible pilot. This is a planning allocation, not authority to spend. If management orders setup, one month of service and training at the quoted prices, the pre-tax total would be $1,680. The ongoing monthly cost would be $480 for up to 12 users, assuming unchanged pricing. Additional-user pricing and taxes remain unknown. No annual subscription has been proposed for approval.

## Technical readiness and risks
The vendor says role-based permissions are supported, but IT has not tested the configuration. IT also needs to confirm export formats and deletion procedures. Customer data must not be uploaded before IT authorizes access controls. Using a synthetic dataset for readiness checks is permitted by the project plan and does not authorize a live-data pilot.

An import dry run using synthetic records failed on 7 of 50 records because dates were in mixed formats. A corrected mapping is proposed but has not been retested. This failure rate does not establish production reliability. No customer records were involved in the dry run.

## Owners and next steps
Maya Chen, Operations, will prepare East's staffing and workflow plan by September 18. Luis Ortega, IT, will test permissions and the corrected import mapping by September 19 and report any unresolved conditions. Priya Shah, Finance, will request cancellation terms and additional-user pricing by September 18. Management owns the September 21 go/no-go decision. Nobody has been assigned responsibility for measuring customer satisfaction; its baseline and measurement plan are still missing.

## Success criteria under discussion
The proposed pilot would compare weekly East scheduling hours with the observed 34-hour baseline. Management has suggested a 20% reduction with no increase in missed arrival windows. These criteria are proposed and have not been approved. Staffing, visit volume and task mix must be recorded to interpret any change. West could provide context but cannot be treated as a comparable control without documenting differences. A later review should consider total costs and review effort, not only vendor subscription price.
Download original source
Complete example P4 · Claude, run 1
**Management Summary — East Branch Scheduling-System Pilot**

**Decision required:** Management must approve or reject a four-week pilot at East branch by September 21; no pilot, purchase, or rollout is yet authorized. Suggested start is September 28, contingent on approval and completed access controls. A November rollout is only a Sales-discussed option, not a commitment (*Decision requested*).

**Operations & costs:** In August, East logged 240 visits with 18 missed windows; West logged 160 visits with 8 missed. Combined miss rate is 6.5% (26/400) — an earlier slide's 7% rounding should be disregarded (*Current operations*). East dispatchers estimated a 34 staff-hour/week scheduling total (team-wide, two-week observation); a 20% reduction is a target, not measured savings. Vendor proposal: $900 setup + $480/month (≤12 users), pre-tax; training is an additional $300, per the September 14 clarification, which supersedes an earlier note claiming training was included. One month of setup, service, and training would total $1,680 pre-tax. Finance has reserved $2,000 as a planning allocation only (*Vendor proposal and corrections*).

**Risks/unresolved questions:** No signed agreement or cancellation terms; additional-user pricing and taxes unknown. Permission configuration and export/deletion procedures untested by IT. A synthetic-data import test failed on 7/50 records (date-format issues); corrected mapping not yet retested. No customer-satisfaction owner or measurement plan exists (*Technical readiness and risks; Owners and next steps*).

**Next actions:** Maya Chen (Operations) — staffing/workflow plan by Sept 18; Luis Ortega (IT) — retest permissions/import mapping by Sept 19; Priya Shah (Finance) — obtain cancellation terms/pricing by Sept 18; Management — go/no-go decision by Sept 21.
Download original P4 response

Read the common prompt

All nine original responses

R1-ChatGPT
Management must decide by **September 21** whether to authorize a **four-week scheduling-system pilot at East**. **No pilot, purchase, rollout, or spending authority is approved.** The suggested September 28 start is conditional on authorization and completed access controls; a November rollout is only a Sales option, not a commitment. *(Decision requested)*

Operationally, East handled **240 August visits with 18 missed windows**; West handled **160 with 8**, giving an observed combined rate of **26/400 (6.5%)**, superseding the rounded 7% slide. No cause has been established. East scheduling effort was observed/estimated by dispatchers at **34 team hours/week over two weeks**; West was not measured. The **20% reduction** is a target, not an observed saving. *(Current operations)*

Vendor pricing is **$900 setup + $480/month + $300 training**, all pre-tax; the September 14 clarification supersedes the older note stating training was included. Proposed setup, one month, and training total **$1,680 pre-tax**; ongoing cost is **$480/month for up to 12 users**, assuming unchanged pricing. The $2,000 Finance reserve is planning only. Taxes, cancellation terms, and additional-user pricing remain unresolved. *(Vendor proposal and corrections)*

Technical risk remains: permissions are untested; export/deletion procedures require confirmation; live customer data cannot be uploaded before IT authorization. A synthetic import dry run failed **7/50 records**; corrected mapping is proposed but not retested. *(Technical readiness and risks)*

Next actions: **Maya Chen—staffing/workflow plan by Sep 18; Priya Shah—cancellation terms/additional-user pricing by Sep 18; Luis Ortega—permissions and import retest by Sep 19; Management—go/no-go by Sep 21.** Customer-satisfaction ownership, baseline, and measurement plan remain unassigned. Pilot success criteria are still proposed, not approved. *(Owners and next steps; Success criteria under discussion)*
Download original response

SHA-256: fb8122518b20f2f4ecb9f5e67dca46be173b4272f87d445b916d066d5a078652

R1-Claude
**Management Summary — East Branch Scheduling-System Pilot**

**Decision required:** Management must approve or reject a four-week pilot at East branch by September 21; no pilot, purchase, or rollout is yet authorized. Suggested start is September 28, contingent on approval and completed access controls. A November rollout is only a Sales-discussed option, not a commitment (*Decision requested*).

**Operations & costs:** In August, East logged 240 visits with 18 missed windows; West logged 160 visits with 8 missed. Combined miss rate is 6.5% (26/400) — an earlier slide's 7% rounding should be disregarded (*Current operations*). East dispatchers estimated a 34 staff-hour/week scheduling total (team-wide, two-week observation); a 20% reduction is a target, not measured savings. Vendor proposal: $900 setup + $480/month (≤12 users), pre-tax; training is an additional $300, per the September 14 clarification, which supersedes an earlier note claiming training was included. One month of setup, service, and training would total $1,680 pre-tax. Finance has reserved $2,000 as a planning allocation only (*Vendor proposal and corrections*).

**Risks/unresolved questions:** No signed agreement or cancellation terms; additional-user pricing and taxes unknown. Permission configuration and export/deletion procedures untested by IT. A synthetic-data import test failed on 7/50 records (date-format issues); corrected mapping not yet retested. No customer-satisfaction owner or measurement plan exists (*Technical readiness and risks; Owners and next steps*).

**Next actions:** Maya Chen (Operations) — staffing/workflow plan by Sept 18; Luis Ortega (IT) — retest permissions/import mapping by Sept 19; Priya Shah (Finance) — obtain cancellation terms/pricing by Sept 18; Management — go/no-go decision by Sept 21.
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SHA-256: 49bf5280af64d6788a4f9c7646447a79f041c0057fb89f2d920f55a44360e691

R1-Gemini
**Decision Required & Status**

* **Decision:** Authorization of a four-week scheduling-system pilot at the East branch (**Decision requested**). A November rollout is a Sales option, not a commitment (**Decision requested**).
* **Status:** Unapproved. Decision requested by September 21; suggested pilot start is September 28, contingent on authorization and access control completion (**Decision requested**).

**Key Operational Facts & Costs**

* **Observed Operations:** In August, East handled 240 visits (18 missed windows); West handled 160 visits (8 missed windows). Combined missed window rate is 6.5% (26/400) (**Current operations**).
* **Observed Effort:** East dispatchers spent an estimated 34 team staff-hours/week on scheduling over a two-week observation (**Current operations**).
* **Target:** Operations hopes to reduce East scheduling effort by 20% without increasing missed windows (**Current operations**, **Success criteria under discussion**).
* **Quoted/Estimated Costs:** Vendor setup is $900, monthly service is $480 (up to 12 users), and training is $300 (supersedes earlier note listing training as free). Estimated pre-tax pilot total is $1,680 (**Vendor proposal and corrections**).
* **Planning Allocation:** Finance provisionally reserved $2,000 (**Vendor proposal and corrections**).

**Risks & Unresolved Questions**

* **Technical Risks:** Synthetic import dry run failed on 7/50 records due to mixed date formats; corrected mapping is untested (**Technical readiness and risks**). IT has not tested role-based permissions, export formats, or deletion procedures (**Technical readiness and risks**).
* **Unresolved Questions:** No causal analysis for missed windows (**Current operations**). Cancellation terms, additional-user pricing, taxes, customer satisfaction baselines, and satisfaction measurement ownership remain unknown/unassigned (**Vendor proposal and corrections**, **Owners and next steps**).

**Next Actions & Owners**

* **Sept 18:** Maya Chen (Operations) prepares East staffing/workflow plan; Priya Shah (Finance) requests cancellation terms and extra-user pricing (**Owners and next steps**).
* **Sept 19:** Luis Ortega (IT) tests permissions and corrected import mapping (**Owners and next steps**).
* **Sept 21:** Management decision due (**Decision requested**, **Owners and next steps**).
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SHA-256: 52df51bc3951d44cc65598843c99b45b8e27540565f39e85ec2ee409b0c46c92

R2-Claude
**Northbridge Services – Scheduling Pilot: Management Summary**

**1. Decision required/status:** Management must decide by September 21 whether to authorize a four-week scheduling-system pilot at East branch. No pilot, purchase, or rollout is currently approved ("Decision requested"). Suggested start is September 28, contingent on authorization and completion of access controls. A November full rollout is only a Sales discussion point, not a commitment.

**2. Key operational facts and costs:** In August, East logged 240 visits with 18 missed arrival windows; West logged 160 visits with 8 missed windows — a combined 26/400 (6.5%), not the rounded 7% cited in an earlier slide ("Current operations"). East dispatchers estimated (not measured) 34 staff-hours/week on scheduling; West's time was not tracked. A 20% reduction in East scheduling effort is a target, not a result. Vendor pricing: $900 setup + $480/month (up to 12 users), plus $300 training (per the September 14 correction, superseding an earlier note that said training was included). Full first-month cost (setup + service + training) is estimated at $1,680 pre-tax; Finance has reserved $2,000 provisionally, not as spending authority ("Vendor proposal and corrections").

**3. Risks/open questions:** No signed contract or cancellation terms exist. IT has not validated role-based permissions, export formats, or deletion procedures. A synthetic-data import test failed on 7/50 records (date-format issues); a fix is proposed but unretested. No causal analysis exists for missed windows, and no owner or baseline has been set for customer satisfaction measurement ("Technical readiness and risks"; "Owners and next steps").

**4. Next actions:** Maya Chen (Operations) – staffing plan by Sept 18; Luis Ortega (IT) – retest permissions/import by Sept 19; Priya Shah (Finance) – obtain cancellation/pricing terms by Sept 18; Management – go/no-go decision by Sept 21.
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SHA-256: c71c1c958985ebc6cb59bf7ad6d73f4b6660cffaa480f1a543e11ee51903b524

R2-Gemini
**Decision Required & Status**

Management must decide whether to authorize a four-week scheduling-system pilot at the East branch by September 21, with a conditional start on September 28. No pilot, purchase, or rollout is currently approved *(Section: Decision requested)*.

**Key Operational Facts & Costs**

* *Observed:* In August, East had 18 missed arrival windows across 240 visits; West had 8 across 160 visits (combined: 26/400, or 6.5%). East dispatchers spent 34 staff-hours/week on scheduling *(Section: Current operations)*.
* *Estimates & Proposals:* Vendor proposed a $900 setup fee and $480/month for up to 12 users. Training is $300 (superseding an internal note claiming it was included). Pre-tax pilot cost is estimated at $1,680; ongoing monthly cost is estimated at $480 *(Section: Vendor proposal and corrections)*.
* *Targets:* Operations hopes to reduce East scheduling effort by 20% without increasing missed windows *(Sections: Current operations, Success criteria under discussion)*. Finance provisionally reserved $2,000 for planning *(Section: Vendor proposal and corrections)*.

**Risks & Unresolved Questions**

No causal analysis exists for missed windows. IT has not tested role-based permissions, export formats, or deletion procedures. A synthetic data dry run failed on 7/50 records due to date formatting. Unresolved uncertainties include cancellation terms, additional-user pricing, taxes, and customer satisfaction measurement plans *(Sections: Current operations, Vendor proposal and corrections, Technical readiness and risks, Owners and next steps)*.

**Next Actions & Owners**

* Maya Chen (Operations): Prepare East staffing/workflow plan by September 18.
* Priya Shah (Finance): Request cancellation terms and additional-user pricing by September 18.
* Luis Ortega (IT): Test permissions and corrected import mapping by September 19.
* Management: Make go/no-go decision by September 21 *(Section: Owners and next steps)*.
Download original response

SHA-256: 198a3a9a22d6d122af91b5bc3d0821bfe68ab2feb924db3265d753da97ad5474

R2-ChatGPT
Management must decide by September 21 whether to authorize a four-week scheduling-system pilot at the East branch. No pilot, purchase, rollout or spending authority is approved. A September 28 start is proposed, conditional on authorization and IT access controls; a November rollout is only a Sales-discussed option. (§ Decision requested)

Operationally, East handled 240 August visits with 18 missed windows; West handled 160 with 8. Combined performance was 26/400 missed windows (6.5%; superseding the rounded 7% slide). No cause is established. East scheduling effort was observed/estimated by dispatchers at 34 team hours/week over two weeks; West was not measured. A 20% reduction is a target, not an observed saving, and the system has not been tested. (§ Current operations)

Vendor pricing is $900 setup + $480/month for up to 12 named users + $300 training; the September 14 clarification supersedes the older statement that training was included. Estimated pre-tax pilot cost for setup, one month and training is $1,680; ongoing cost is $480/month if pricing is unchanged. Taxes, additional-user pricing and cancellation terms remain unknown. Finance’s $2,000 reserve is planning only. (§ Vendor proposal and corrections)

Technical risks remain: permissions are untested; export/deletion procedures are unconfirmed; live customer data cannot be uploaded before IT approval. A synthetic import dry run failed 7/50 records; the proposed correction is untested. (§ Technical readiness and risks)

Next actions: Maya Chen—staffing/workflow plan by Sept. 18; Priya Shah—pricing/cancellation terms by Sept. 18; Luis Ortega—permissions/import retest by Sept. 19; Management—go/no-go Sept. 21. Customer-satisfaction ownership, baseline and measurement plan remain unresolved. (§ Owners and next steps; § Success criteria under discussion)
Download original response

SHA-256: 91c87418cdbbb47087658f4d0d75338bfc04aee16e1f34555bf84d784f5a0aef

R3-Gemini
**1. Decision Required & Status**
Management must decide whether to authorize a four-week scheduling-system pilot at the East branch by September 21 (*Decision requested*). Status: Unapproved; no pilot, purchase, or rollout is currently authorized (*Decision requested*).

**2. Key Operational Facts & Costs**

* **Observed Results:** In August, East had 18 missed arrival windows out of 240 visits, and West had 8 out of 160 (combined 26/400 or 6.5%) (*Current operations*). East dispatchers spent an observed 34 team staff-hours per week on scheduling (*Current operations*). An import dry run failed on 7 of 50 synthetic records (*Technical readiness and risks*).
* **Targets & Estimates:** Operations targets a 20% reduction in East scheduling effort (*Current operations*).
* **Costs:** Quoted pre-tax costs include a $900 setup charge, $480/month for up to 12 users, and $300 for training (superseding an older note that included training) (*Vendor proposal and corrections*). Estimated pilot cost is $1,680 pre-tax (*Vendor proposal and corrections*). Finance provisionally reserved a $2,000 planning allocation (*Vendor proposal and corrections*).

**3. Risks & Unresolved Questions**

* **Risks:** High initial import failure rate (14%) (*Technical readiness and risks*). Late changes/incomplete instructions may cause delays, but no causal analysis exists (*Current operations*).
* **Unresolved Uncertainty:** Unconfirmed role-based permissions, data export formats, deletion procedures, cancellation terms, additional-user pricing, and taxes (*Vendor proposal and corrections*; *Technical readiness and risks*). Customer satisfaction baseline and measurement plan are missing (*Owners and next steps*).

**4. Next Actions & Owners**

* **Maya Chen (Operations):** Prepare East's staffing and workflow plan by Sept 18 (*Owners and next steps*).
* **Priya Shah (Finance):** Request cancellation terms and additional-user pricing by Sept 18 (*Owners and next steps*).
* **Luis Ortega (IT):** Test permissions and corrected import mapping by Sept 19 (*Owners and next steps*).
* **Management:** Make go/no-go decision by Sept 21 (*Owners and next steps*).
Download original response

SHA-256: 7948cef688c07d821482f0ce35a105c93fc84deff8c09ae4e69ae2eeba895651

R3-ChatGPT
Management must decide by **September 21** whether to authorize a **four-week scheduling-system pilot at the East branch**. **No pilot, purchase, rollout, or spending authority has been approved.** A September 28 start is only proposed and depends on authorization plus IT-approved access controls; a November rollout is merely a Sales-discussed option. (§ Decision requested)

Operationally, East handled **240 August visits with 18 missed windows**; West handled **160 with 8**. Combined performance was **26/400, or 6.5%**; the earlier 7% figure is superseded by the underlying counts. No cause has been established. East scheduling effort was **observed/estimated by dispatchers at 34 team hours per week over two weeks**; West was not measured. The hoped-for **20% reduction is a target, not an observed saving**. (§ Current operations)

The corrected vendor pricing is **$900 setup + $300 training + $480/month**, excluding taxes; the earlier statement that training was included is superseded. Proposed pre-tax cost for setup, training, and one month is **$1,680**; ongoing service is **$480/month for up to 12 users**, assuming unchanged pricing. Finance’s **$2,000 reserve is planning only, not approval**. Cancellation terms, taxes, and additional-user pricing remain unresolved. (§ Vendor proposal and corrections)

Key risks: permissions are untested; export/deletion procedures are unconfirmed; live customer data cannot be uploaded before IT approval. The synthetic import dry run failed **7/50 records**; a corrected mapping is proposed but untested. Pilot success criteria—a **20% scheduling-hour reduction with no increase in missed windows**—remain proposals, not approved criteria. (§ Technical readiness and risks; § Success criteria under discussion)

Next actions: **Maya Chen/Operations—staffing and workflow plan by Sep 18; Priya Shah/Finance—cancellation and extra-user pricing by Sep 18; Luis Ortega/IT—permissions and import retest by Sep 19; Management—go/no-go by Sep 21.** Customer-satisfaction measurement has **no owner, baseline, or plan**. (§ Owners and next steps)
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SHA-256: 9aa5957ccb239792e1c8b0dfdc852454c08387fe297b2f2f268a23baa8268893

R3-Claude
**Northbridge Services – East Branch Scheduling Pilot: Management Summary**

**1. Decision required/status:** Management must decide by September 21 whether to authorize a four-week scheduling-system pilot at East. No pilot, purchase, or rollout is approved. Proposed start is September 28, contingent on authorization and IT access-control sign-off. A November full rollout is a Sales discussion point only, not a commitment (*Decision requested*).

**2. Key operational facts and costs:** East logged 240 visits in August (18 missed windows); West logged 160 (8 missed). Combined miss rate is 6.5% (an early slide rounded this to 7%) (*Current operations*). East dispatchers estimated 34 team staff-hours/week on scheduling (observed, two-week sample); a 20% reduction is a target, not measured. Vendor pricing: $900 setup + $480/month (≤12 users) + $300 training (added September 14, superseding an earlier note that said training was included), all pre-tax. First-month total if ordered: $1,680; ongoing $480/month. Finance has reserved $2,000 provisionally, not spending authority (*Vendor proposal and corrections; Current operations*).

**3. Risks/unresolved questions:** No cause identified for missed windows. Permissions are untested by IT; export/deletion procedures unconfirmed. A synthetic-data import test failed 7/50 records (date-format issues); a fix is proposed but unretested—no live customer data may be uploaded pre-authorization. No cancellation terms or additional-user pricing yet. No owner assigned for customer-satisfaction measurement (*Technical readiness and risks; Owners and next steps*).

**4. Next actions:** Maya Chen (Operations) – staffing/workflow plan by Sept 18; Luis Ortega (IT) – test permissions/import mapping by Sept 19; Priya Shah (Finance) – obtain cancellation/pricing terms by Sept 18; Management – go/no-go decision Sept 21.
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SHA-256: 6f17e1f2ff116c2c954c701ff6ecf2fa80398ae8fb57114fa2efcc186775268c